FAQ
Find answers to the most frequently asked questions about ARUELLE
Is Aruelle a Lithuanian brand?
Aruelle is a Lithuanian family brand that has been creating sleepwear, loungewear and resortwear since 2016. The collections are designed in Lithuania and made in BSCI-certified factories that meet international ethical and quality standards.
Does Aruelle have a physical store?
Aruelle sells online only, at aruelle.com. Orders are delivered through Omniva and DPD parcel lockers or by DPD courier anywhere in Lithuania.
What products does Aruelle offer?
Aruelle’s range includes women’s pyjamas, nightdresses, robes, loungewear, casual wear, swimsuits, seamless underwear and slippers. It also offers men’s pyjamas and robes, gift cards and a bridal collection.
Does Aruelle release seasonal collections?
Yes. Aruelle releases spring/summer and autumn/winter collections. Each one is designed around the needs of the season, from light summer cotton and viscose fabrics to warmer knits and flannel.
What fabrics are Aruelle products made from?
Aruelle collections use cotton, viscose, modal, satin and knit fabrics. The exact composition of each product, in percentages, is listed on its product page under “Material and Care”.
What is the OEKO-TEX® Standard 100 certificate?
OEKO-TEX® Standard 100 is an international certification confirming that a fabric has been tested for harmful substances and is safe for direct contact with the skin. All Aruelle fabrics meet this standard.
How do I choose the right size?
Each product page includes a size chart with exact measurements in centimetres. The description also lists the model’s height, size worn and measurements, so it’s easier to judge how the garment will fit you.
What if the size I ordered doesn’t fit?
If an item doesn’t fit, you can return it within 14 days of receiving it. Returns are free through Omniva or DPD parcel lockers. The item must be unworn, with all tags attached and in its original packaging.
Can I buy a gift card?
Yes. Aruelle gift cards are available on the website under “Gift Cards”. They’re a convenient choice if you don’t know the recipient’s size or taste.
Is there a discount on my first order?
Yes. Subscribe to the Aruelle newsletter and you’ll receive a 10% discount code for your first order. The sign-up form is at the bottom of the website.
How long does delivery take?
Orders are packed within 1–3 working days of payment being received. Shipping takes a further 1–5 working days. From order to delivery usually takes 2–8 working days.
How should I care for Aruelle products?
Exact care instructions are on each product’s label and on its product page under “Material and Care”. Following them helps the fabric keep its shape, colour and texture for longer.
Can pyjamas be machine washed?
Most Aruelle products can be machine washed at the temperature shown on the label. Avoid strong bleach and high-temperature drying, as they damage the fabric structure.
Do satin products need special care?
Satin is best washed at a lower temperature with a lower spin speed, and should not be ironed directly. Exact instructions are on each product’s label.
What certifications does Aruelle have?
Aruelle’s production and materials are certified to OEKO-TEX® Standard 100, GRS (Global Recycled Standard), ISO 9001, ISO 14001, Organic Content Standard and BSCI. These certifications confirm fabric safety, quality, environmental responsibility and ethical production conditions.
Does Aruelle have products suitable as gifts?
Aruelle’s range includes gift cards, pyjama sets, robes and slippers that suit birthdays, Mother’s Day, Valentine’s Day or Christmas. The advantage of a gift card: the recipient chooses the style and size themselves.
Is there a wedding collection?
Yes. The Aruelle Bridal collection features robes and nightdresses designed for the wedding morning or a hen party. Many styles have delicate lace details and soft colours.
